Refund Policy

Last updated: 9 November 2026

COCKPIT is provided by James Clevely. Every new school starts with a 30-day free trial, so you can try COCKPIT before paying anything.

30-day money-back guarantee

If you're not satisfied with a payment, you can request a full refund within 30 days of the date of that payment.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your purchase, or contact us at support@cockpitapp.co.uk and we'll help.

Cancelling

You can cancel your subscription at any time. You keep access until the end of the period you've paid for.

Refunds are also handled in line with Paddle's refund policy.